POLY & BARK, IN REAL LIFE
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Rating
4.9
2239 Reviews
Great experience at poly and bark! I ordered a whole furniture set and they quickly emailed me about backlogged items and the other items were delivered quickly. I then needed to get in touch with them regarding a return and they quickly responded to me with directions. In terms of the items they were exactly as described and packed very well. They just didn’t physically fit our space so had to send them back.
We order the leather sofa in the light brown color and it is true to the pictures and just gorgeous. Most importantly, the sofa is super soft and comfortable and naps have already been enjoyed. The delivery and customer service were also stellar. Less than two weeks to get a beautifully made leather sofa! Never again will I deal with Crate and Barrel or West Elm: they take 6-9 months for a sofa delivery??? Poly and Bark are outstanding in every way!
We purchased the Girona sofa and are very pleased! The leather seems to be of good quality and is super comfy, but also stylish. The sofa arrived within the timeframe quoted and EXACTLY as pictured and described on the Poly & Bark website.
I am not posting a photo because the only added value for those considering this purchase would be a snapshot of my living room. The company already did an excellent job of showing the dimensions and multiple angles of the couch in a living room setting. Thus, the main point of my review is to say that, from my experience, you will get exactly what you see featured on their website in terms of color, quality, size, etc. - there is no bait and switch.
My only criticism is that the leather doesn't wrap fully around the seat cushions so you can't flip them. Over time, I fully expect certain spots to have the inevitable booty dent 😜 so we may have to invest in re-stuffing the seat cushions in 3-5 years. I am still giving the 5-star review because they clearly disclosed this feature on their website and the sofa would have likely been much more expensive if the cushions were fully encased in leather.
Overall great product and value, with quality comparable to many of the leather sofas I've seen in stores for 3-5 times the cost.